TechLabs London is an exponentially growing technology company with its head office in the UK, offices in the UAE (Dubai and Abu Dhabi) and KSA, and a Development Centre in Cairo, Egypt. As a Microsoft global premium partner, we deliver Microsoft Dynamics 365, Power Platform and Azure cloud solutions to customers across a range of industries.

JOB SUMMARY

The HR & Office Coordinator provides administrative support across the employee lifecycle, including HR records, onboarding, offboarding, leave tracking and reporting, ensuring HR processes are accurate, organised and completed on time.

RESPONSIBILITIES

HR Administration & Records

• Organise, update and maintain HR and business documentation, records and files across physical and digital filing systems, ensuring data accuracy, confidentiality and accessibility.

• Prepare and format HR documents, including reports, presentations, HR letters and correspondence.

• Provide administrative support for HR functions, including benefits administration.

Onboarding & Offboarding

• Assist with employee onboarding and offboarding processes, ensuring required documentation and administrative steps are completed.

• Coordinate relevant onboarding and offboarding activities with employees and internal stakeholders.

Employment Dates, Leave & Reporting

• Proactively monitor key employment dates, including contract renewals, probation completion dates and other HR deadlines, ensuring appropriate actions are started and completed on time.

• Maintain leave records and prepare leave reports, checking that balances are accurate.

• Support the preparation of regular HR reports and maintain accurate HR information and records

Employee Support & Culture

• Support the communication and implementation of HR policies and procedures.

• Help promote a positive workplace culture aligned with company values.

• Support employee development initiatives.

• Provide first-line employee support on routine HR queries, resolving straightforward matters and escalating complex or sensitive cases to the HR team

Mentorship system

• Support the HR team with the company’s mentorship system by maintaining up-to-date records and reporting on progress and completion.

• Track basic indicators such as whether employees have defined KPIs, whether 1:1s and feedback conversations are being recorded, and whether required reviews are completed on time.

• Prepare periodic mentorship summaries highlighting completion, gaps and outstanding actions for follow-up by the HR team.

Talent Acquisition Support (as needed)

• Coordinate recruitment activities when required, including interviews and candidate communication.

• Support employer branding initiatives (e.g. brand days, learning partnerships, career site).

Visas & Government Offices (as needed)

• Coordinate employee visa applications, renewals and documentation, tracking expiry dates and following up with the relevant parties.

• Visit legal and governmental offices, such as Social Insurance and Labour Offices, when an HR matter requires an in-person visit.

Office & Business Support (as needed)

• Assist with the planning, coordination and delivery of business and employee engagement initiatives.

• Support day-to-day office operations, logistics and scheduling when required.

• Maintain communication with relevant internal teams and external stakeholders to support smooth operations.

• Identify and suggest improvements to administrative and operational processes.

• Other related tasks as assigned.

REQUIREMENTS

• Bachelor’s degree or diploma in Business, HR, or a related field preferred.

• Previous experience in HR administration or a similar coordination role

• Fluent written and verbal communication in both: Arabic and English.

• Very good Microsoft Office skills, especially Excel and PowerPoint, and strong general computer skills.

• Interest in learning & becoming the go-to person for our HR systems

• Familiarity with labour law and insurance procedures is a plus.

• Strong organisational, time management, and multitasking skills.

• Proactive, eager to learn, and able to work effectively as part of a team.

• Able to handle confidential information with discretion.

• Familiarity with Slack, Trello, Microsoft Teams, and Outlook.

WORK ARRANGEMENTS

• This is a full-time, office-based position. Some remote working may be agreed after probation, at management’s discretion, for employees who demonstrate effective performance.